Frequently Asked Questions

How do we make a reservation?

You can make a reservation either by phone, email or through our reservation app called Resy.

 

Do I have to make a reservation/Do you take walk-ins?

No. Reservations are recommended but are not required. You can make a reservation via phone, email or Resy.

 

How many people can we make a reservation for?

You can reserve a table with a maximum of six guests. For parties with more than six guests, please contact our events team at events@scopaitalianroots.com.

I have a larger party, can I book a bigger table?

For parties with more than six guests, please contact us directly here

 

We have 5 adults and two kids; can we make a reservation?

Yes. For parties with more than six guests, please contact us directly here

Can I make a reservation for the outdoor patio?

We will always do our best to accommodate your seating preferences; however, we cannot guarantee specific tables.

 

Are dogs allowed?

We will always accommodate certified service dogs.

 

Can we sit at the bar?

Yes, our bar seating is open, and is full service.

 

Are you open for Brunch?

Yes, we are open for our weekend brunch service every Saturday and Sunday from 11am - 2:15pm.

 

How full will the restaurant be?

At this time, there is currently no limitation on capacity per LA Public Health.

Are non-contact menus available?

Yes. We will provide guests with a QR code for their phone, if requested. After scanning, they will be able to view our menu on their mobile device or tablet, however, we do not provide wifi.

 

Can I use contactless payments?

Unfortunately, we do not take contactless payments at this time.

 

Will your kitchen staff be wearing gloves?

The kitchen staff has very strict sanitation rules as always and are required to wear face coverings and gloves only when applicable. Gloves are often a false sense of cleanliness and a washed hand is preferred over a gloved hand in most instances. Our staff is required to wash their hands and sanitize their stations every 20 minutes.

 

Will my server be wearing gloves and a mask?

Per LA Public Health, our service staff is no longer required to wear face coverings when removing plates and food. However, our servers are required to wash their hands every 20 minutes and have access to hand sanitizer and wipes at all server stations.

 

What cleaning precautions are you taking to protect guests?

Every seat and table will be sanitized between every party seating. Any high-touch areas such as doors or bathrooms will be sanitized every 20 minutes. We have designated to oversee and enforce any additional sanitization and disinfection procedures to ensure that our strict hourly sanitation checklist requirements are being met in both front and back of house­­. In addition, if requested, guests can be provided with disposable flatware set and any condiments can be requested in sealed to-go ramekins. The dining area, bar, kitchen, and all common areas are Certified Safe: cleaned, sanitized, and disinfected every night.

 

What precautions are you taking?

We are abiding by all the mandated public health departments rules and recommendations by implementing:

  • Regularly sanitized tables and workstations.

  • Sanitizer stations are available for guests and staff.

  • Contactless options when possible.

  • The ability to contact trace if we are informed by a guest or staff member of a positive COVID test result.

  • Face coverings and gloves will be provided and worn when applicable or desired.

  • Hourly sanitation checks for front and back of house.

  • All staff are required to wash their hands every 20 minutes.

  • Restrooms & high-touch surfaces will be cleaned and sanitized every 20 minutes.

 

I know you provide shared plates, is there a way to get the dishes split?

The Public Health Department currently has not issued a warning regarding our dining style and therefore has not changed.  There have been no known cases of COVID-19 being transferred through food. That being said, although we do not provide individual plating, we will provide a serving spoon with every dish.

 

Can I still order food to-go?

Yes, limited Delivery and To-Go options are still available via phone, ChowNow, DoorDash/Caviar, or UberEats/Postmates.

For all other questions, please email us at info@scopaitalianroots.com!

**LA Public Health protocols and mandates can be located at http://www.lapublichealth.org/ **

 
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